Shipping policy

This policy explains how NEAR. processes and ships your order.

1. Order Processing Time

All orders are processed and shipped within 3 business days of being placed. Orders placed on weekends or public holidays will begin processing the next business day.

2. Shipping Method

We ship all orders via express courier, so once your order leaves our hands, it moves quickly. Estimated delivery times will depend on your location, but you can expect a fast turnaround from dispatch to your door.

3. Shipping Costs

Shipping costs are calculated at checkout based on your delivery address and order details. Any applicable shipping fees will be clearly displayed before you complete your purchase.

4. Order Tracking

Once your order has shipped, you will receive a confirmation email with your tracking information (where available) so you can follow your delivery every step of the way.

5. Delivery Issues

If your order hasn't arrived within the expected timeframe, or if you experience any issue with delivery (missing, delayed, or damaged parcel), please contact us at alwaysnear33@gmail.com with your order number so we can look into it right away.

6. Incorrect Address

Please double-check your shipping address at checkout. NEAR. is not responsible for orders delayed or lost due to an incorrect or incomplete address provided by the customer. If you notice an error after placing your order, contact us immediately at alwaysnear33@gmail.com and we'll do our best to update it before dispatch.

7. International Shipping

If international shipping is available at checkout, delivery times and costs will vary by destination, and the recipient may be responsible for any customs duties or import taxes charged by their country.