Privacy Policy

NEAR. ("we," "us," "our") respects your privacy. This policy explains what information we collect when you visit or shop on our website, how we use it, and the choices you have.

1. Information We Collect

  • Contact & account details: name, email address, phone number, shipping and billing address.
  • Order information: items purchased, order value, payment confirmation (we do not store full card numbers — these are processed securely by our payment provider).
  • Technical data: IP address, browser type, device information, and pages visited, collected automatically via cookies and analytics tools.
  • Communications: messages you send us, e.g. via email or contact forms.

2. How We Use Your Information

We use your information to:

  • Process and fulfil orders, including shipping and delivery.
  • Communicate with you about your order, account, or enquiries.
  • Improve our website, products, and customer experience.
  • Send marketing communications, where you have opted in (you may unsubscribe at any time).
  • Comply with legal and tax obligations.

3. Sharing Your Information

We do not sell your personal information. We may share it with:

  • Trusted third parties who help us operate our business (e.g. payment processors, courier companies, website hosting and analytics providers).
  • Law enforcement or regulators where required by law.

4. Cookies

Our website uses cookies to keep your cart working, remember your preferences, and understand how visitors use our site. You can disable cookies in your browser settings, though some features may not work as intended.

5. Data Security

We take reasonable technical and organisational measures to protect your personal information against loss, misuse, or unauthorised access.

6. Data Retention

We keep your information only as long as necessary to fulfil the purposes described in this policy, or as required by law (e.g. tax records).

7. Your Rights

Subject to South Africa's Protection of Personal Information Act (POPIA), you have the right to:

  • Request access to the personal information we hold about you.
  • Request correction or deletion of your information.
  • Object to or withdraw consent for marketing communications.

To exercise any of these rights, contact us using the details below.

8. Children's Privacy

Our website is not directed at children under 18, and we do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, contact us at:

Email: alwaysnear33@gmail.com